YUMZ Return & Refund Policy
At YUMZ, customer satisfaction is our priority. If you are not fully satisfied with your purchase, we’re here to help.
Returns
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You may return eligible products within 30 days of delivery.
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To qualify, items must be unopened, unused, and in their original packaging.
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Proof of purchase (order number or receipt) is required.
- Restocking Fees: We do not charge a restocking fee for returns.
Non-Returnable Items
We cannot accept returns on:
Exchanges
Exchanges are only offered for products that arrive defective, damaged, or incorrect. Please contact us within 7 days of delivery with photos so we can resolve the issue promptly.
Refunds
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Once your return is received and inspected, we will notify you.
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Approved refunds will be issued to your original payment method within 5–7 business days.
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Shipping costs are non-refundable (unless the return is due to our error).
How to Start a Return
To initiate a return or exchange, please email us at support@yumz.fun with your order number and details. Our team will provide the return address and instructions.
YUMZ Promise: We stand by our products and want every customer to have the best experience possible.
